Toshiba Introduces UCedge Mobility Application for Smart Phones

UCedge, Toshiba’s second generation Mobility App for iOS and Android smart phones is now released. UCedge completely unifies the user’s desktop life with their mobile-life by actually cloning the desk phone. One-Number-Reach on incoming calls rings both the desk phone and the cell phone. This call may be answered on either phone, and can be sent between the two phones. For example, if you get a call on your desk phone and are just about to leave the office, you can send that call to your cell phone and continue your conversation on your way out. Alternatively, if you are on a call on your cell phone and walk into the office you can transfer that call to your desk phone to continue the conversation there. Calls answered using the cell phone can be transferred to any other internal extension or outside number, just as you would be able to do on your desk phone.

The smart phone connects via wifi if available, or uses cell service if wifi is not available. Call-thru proxy allows users to place outbound calls from their smart phone with the call actually originating from the office phone system. The outbound caller-ID information can either be the main number of the business or the Direct Inward Dial (DID) number of the user for those that wish to keep the caller ID of the cell phone private.

Visual Voicemail makes it easy to manage and listen to voice messages regardless of their order of arrival. Voicemail messages are streamed in real time with full synchronicity, so deleting a message using UCedge app will delete the message on the desk set and vice versa. Presence shows the status of colleague phones (whether they are available, on the phone, or in a do not disturb mode), and Instant Messages can be sent to other users when they are available or on the phone. Many more features and productivity tools are built into the app as well.

The UCedge app is available as a free download from the App Store, Google Play, and Google Search. It is available to all users of Toshiba’s IPedge, VIPedge and CIXsystems (CIX systems must also be equipped with an IPedge Applications Server).